{"id":65,"date":"2025-12-29T10:18:50","date_gmt":"2025-12-29T10:18:50","guid":{"rendered":"https:\/\/eastech.hoangnhatngocbich.com\/?post_type=job&#038;p=65"},"modified":"2026-01-09T02:56:33","modified_gmt":"2026-01-09T02:56:33","slug":"wordpress-developer","status":"publish","type":"job","link":"https:\/\/eastech.hoangnhatngocbich.com\/zh\/careers\/wordpress-developer\/","title":{"rendered":"WordPress Developer"},"content":{"rendered":"<h3>Direct Report<\/h3>\n<p>Customer Support and Payments Team Lead<\/p>\n<h3>Job Purpose<\/h3>\n<p>To handle customer communication, assist in resolving customer issues.<\/p>\n<p>Assist with payment transactions processing and support, and the overall support of customer accounts.<\/p>\n<h3>Essential Job Functions \/ Main Duties &amp; Responsibilities:<\/h3>\n<ol>\n<li>Provide multilingual customer support and translate communications as needed.<\/li>\n<li>Assist in researching and resolving customer issues using available tools and resources.<\/li>\n<li>Manage client accounts by updating notes and maintaining accurate records.<\/li>\n<li>Help investigate and address transaction discrepancies promptly.<\/li>\n<li>Monitor customer activity to detect and report potential fraud or misuse.<\/li>\n<li>Assist in adjusting transactions in customer accounts as necessary.<\/li>\n<li>Support the production of reports on trends and patterns to identify areas for service improvement.<\/li>\n<\/ol>\n<h3>Skills &amp; Qualifications:<\/h3>\n<ul>\n<li>Ability to think critically and draw from experience to make decisions<\/li>\n<li>Ability to think critically and draw from experience to make decisions<\/li>\n<li>Ability to think critically and draw from experience to make decisions<\/li>\n<li>Ability to think critically and draw from experience to make decisions<\/li>\n<li>Ability to think critically and draw from experience to make decisions<\/li>\n<li>Ability to think critically and draw from experience to make decisions<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Adobe Creative Suite, Figma, Notion, Sketch&#8230; <\/p>","protected":false},"template":"","job_department":[7,3,4,5,6],"class_list":["post-65","job","type-job","status-publish","hentry","job_department-creative","job_department-development","job_department-infrastructure","job_department-qa","job_department-system-analyst"],"acf":[],"_links":{"self":[{"href":"https:\/\/eastech.hoangnhatngocbich.com\/zh\/wp-json\/wp\/v2\/job\/65","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eastech.hoangnhatngocbich.com\/zh\/wp-json\/wp\/v2\/job"}],"about":[{"href":"https:\/\/eastech.hoangnhatngocbich.com\/zh\/wp-json\/wp\/v2\/types\/job"}],"wp:attachment":[{"href":"https:\/\/eastech.hoangnhatngocbich.com\/zh\/wp-json\/wp\/v2\/media?parent=65"}],"wp:term":[{"taxonomy":"job_department","embeddable":true,"href":"https:\/\/eastech.hoangnhatngocbich.com\/zh\/wp-json\/wp\/v2\/job_department?post=65"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}